IT Support Specialist
2 weeks ago
Essential Qualifications and Experience *
High School Diploma or equivalent
Basic experience in personal computer support, including setup and hardware troubleshooting
Proficient in installing operating systems, software, and applications. Some experience with direct client engagement is preferred.
Fundamental understanding of user profile management and data migration.
Basic knowledge of Desktop and Networking support
Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, and Access).
Preferred Qualifications and Experience
Experience with Mac systems
Position Overview *
Insight Global is seeking a candidate to provide support for a prominent healthcare organization. This individual will assist in managing a comprehensive Microsoft-based network utilizing Windows 10/11 and Microsoft Office 365, including MS Teams. Under the supervision of IT leadership, responsibilities may encompass: receiving IT assets, relocating equipment within and/or across facilities, preparing equipment for configuration, conducting client interviews for pre-deployment asset assessment, executing deployment strategies, managing equipment replacement tasks, updating the asset management system to reflect completed work, and documenting daily activities. Additionally, this role entails installing and maintaining PC hardware and software, troubleshooting issues, performing data transfers and recovery, independently resolving basic network communication challenges, and carrying out various administrative responsibilities.
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