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Senior Executive IT Support Specialist

2 months ago

Renton, Washington, United States TEKsystems Full time

Position Overview:

The role is for a Senior Executive IT Support Specialist responsible for delivering exceptional technical assistance and process support to high-level executives and their administrative teams. This position demands a superior level of technical expertise, along with strong interpersonal and communication skills to effectively engage with executive personnel.

Key Responsibilities:

  • Provide day-to-day premium technical support for PCs, mobile devices, printers, videoconferencing systems, and business application software.
  • Diagnose and resolve technical issues promptly, ensuring minimal disruption to executive operations.
  • Coordinate with higher-level support teams for complex IT challenges while maintaining ownership of issues until resolution.
  • Support executive-level conferences and corporate events, ensuring seamless technology integration.
  • Engage in regular check-ins with executive staff to address ongoing technical needs and perform routine IT maintenance.
  • Be available for on-call support to address urgent executive requests outside of standard working hours.

Qualifications:

  • Minimum of 3 years of experience in desktop support, particularly for executive-level personnel.
  • Proficient in supporting Microsoft and Apple technologies, as well as network connectivity.
  • Experience with Skype Enterprise Voice and Microsoft Outlook/Exchange, including advanced troubleshooting capabilities.
  • Strong knowledge of iOS and Android mobile devices.

Compensation and Benefits:

We reserve the right to offer compensation that may vary based on factors unrelated to protected classifications. Eligibility for certain benefits may depend on job classification and tenure, and benefits are subject to change.

About TEKsystems:

TEKsystems is a leader in Full-Stack Technology Services and Talent Services, partnering with over 6,000 clients globally, including a significant portion of the Fortune 500. We are committed to driving transformation and innovation through our collaborative approach.

As an equal opportunity employer, TEKsystems welcomes applications from all qualified individuals without regard to race, gender, age, or any other protected characteristic.