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Licensed Insurance Customer Support Specialist

2 months ago


Renton, Washington, United States A & M Insurance Services Inc Full time
Job Overview

Exciting Opportunity Awaits

Step into a pivotal role at A & M Insurance Services, where you will be an integral part of our dedicated team as a Full-Time Licensed Insurance Customer Support Specialist. Our firm has been a trusted provider in the community, and your exceptional listening skills and patience will be essential in delivering outstanding service to both existing and prospective clients. Your commitment to excellence will play a crucial role in our mission to serve the community effectively.


What We Offer

Competitive Salary with Bonus Potential

Generous Paid Time Off (PTO)

Comprehensive Health Coverage

Dental and Vision Plans

Hands-on Training Programs

Standard Monday to Friday Work Schedule

Opportunities for Career Advancement

Retirement Savings Plan

Evenings Off


Key Responsibilities
  • Leverage your expertise to generate insurance quotes, manage renewals, and facilitate policy modifications.
  • Each client interaction is a chance to educate, advise, and promote additional services.
  • Employ your keen attention to detail to prepare insurance documents, update client records, and assist with billing.
  • Address client inquiries, resolve issues, and maintain follow-up through effective relationship-building.

Qualifications
  • Prior experience in customer service is essential; experience in insurance is advantageous.
  • Strong written and verbal communication abilities.
  • Capable of critical thinking and innovative problem-solving.
  • A collaborative team member with a focus on detail and prioritization.
  • Maintain professionalism in all forms of communication.