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Claims Support Specialist

2 months ago

Renton, Washington, United States Government Employees Insurance Company Full time

Claims Support Specialist

*Compensation varies based on role and location. Inquire with your Recruiter for specifics.

Hybrid Position: Initial training conducted entirely in-office (6-9 months); following training, 4 days in-office and 1 day remote.

Join our team as a Claims Support Specialist at GEICO and contribute to one of the leading auto insurance providers in the nation. If you are driven, solution-oriented, and possess a genuine concern for customer needs, we invite you to explore a rewarding career with us.

Through our comprehensive, paid training program, you will gain a thorough understanding of the claims process, preparing you to assist our policyholders during critical moments. As a Claims Support Specialist, your responsibilities will include gathering information about incidents, examining claim specifics, and obtaining statements from all parties involved. Our clients will rely on your patience, support, and meticulous attention to detail to help them return to the road swiftly.

Many team members experience a base salary increase of 10% within their first year in this role, with top performers seeing increases of up to 15%.

Qualifications & Skills:

  • Proven experience in delivering exceptional customer service by demonstrating expertise, building trust, and enhancing customer satisfaction.
  • Strong multitasking abilities with computer systems.
  • Effective verbal and written communication skills, with a willingness to develop these further.
  • Comfortable working and advancing in a dynamic, high-volume call center environment.
  • Minimum educational requirement: high school diploma or equivalent.
  • Enthusiasm for learning new skills and exploring various career pathways.

Annual Salary

$ $36.72

The above salary range serves as a general guideline. Various factors influence the final hourly rate or annual salary offered to the selected candidate, including the role's scope and responsibilities, the candidate's experience, education, training, work location, and market conditions.

Benefits:

As an Associate, you will benefit from our Total Rewards Program*, designed to secure your financial future and promote your health and well-being, which includes:

  • Comprehensive Medical, Dental, and Vision Insurance with no waiting period**
  • Paid Time Off, Sick Leave, and Parental Leave
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Paid Training and Licensing Opportunities

*Benefits may vary by location. Eligibility requirements for benefits may include length of service.

**Coverage begins on your hire date. Enrollment in New Hire Benefits must occur within 30 days of your hire date for coverage to take effect.

GEICO is committed to providing equal employment opportunities for all associates and job applicants, regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable laws. We hire and promote individuals based solely on their qualifications for the position.

GEICO reasonably accommodates qualified individuals with disabilities to ensure equal employment opportunities and the ability to perform essential job functions, unless such accommodations would impose an undue hardship on the company. We strive to maintain a productive work environment where all associates can excel. Discrimination and harassment are not tolerated, and we expect cooperation from all associates in fostering a respectful atmosphere.