Front Desk Sales Representative

2 weeks ago


East Granby, Connecticut, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong focus on providing personalized support, ensuring a positive and welcoming environment, and promoting the Planet Fitness brand.

Key Responsibilities
  • Greet members, prospective members, and guests, providing exceptional customer service and ensuring a positive first impression.
  • Handle all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Provide tours of the facility and respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club and ensure that all areas are well-maintained.
  • Qualifications/Requirements

Customer Service Background preferred. Basic computer proficiency and an upbeat, positive attitude are essential. Punctuality and reliability are must-haves. Exceptional customer service skills, strong listening abilities, and problem-solving skills are required. A high school diploma/GED equivalent is required, and the ability to work in a fast-paced environment is necessary.

About Planet Fitness

Planet Fitness is a leading fitness center franchise with over 2,000 locations across the United States, Canada, and internationally. Our mission is to provide an affordable, high-quality fitness experience that enhances people's lives. We're seeking motivated and fun-loving individuals to join our team and help us shape the future of our brand.

Join Our Team

At Planet Fitness, we're committed to creating a Judgement Free Zone where members feel inspired and motivated to reach their fitness goals. If you're looking for a career that makes a difference in people's lives, we invite you to explore our job opportunities and find your perfect fit.



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