Front Desk Sales Representative
2 weeks ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong focus on providing personalized support, ensuring a positive and welcoming environment, and promoting the Planet Fitness brand.
Key Responsibilities- Greet members, prospective members, and guests, providing exceptional customer service and ensuring a positive first impression.
- Handle all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Provide tours of the facility and respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club and ensure that all areas are well-maintained.
- Qualifications/Requirements
Customer Service Background preferred. Basic computer proficiency and an upbeat, positive attitude are essential. Punctuality and reliability are must-haves. Exceptional customer service skills, strong listening abilities, and problem-solving skills are required. A high school diploma/GED equivalent is required, and the ability to work in a fast-paced environment is necessary.
About Planet Fitness
Planet Fitness is a leading fitness center franchise with over 2,000 locations across the United States, Canada, and internationally. Our mission is to provide an affordable, high-quality fitness experience that enhances people's lives. We're seeking motivated and fun-loving individuals to join our team and help us shape the future of our brand.
Join Our Team
At Planet Fitness, we're committed to creating a Judgement Free Zone where members feel inspired and motivated to reach their fitness goals. If you're looking for a career that makes a difference in people's lives, we invite you to explore our job opportunities and find your perfect fit.
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