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Insurance Sales and Customer Service Representative

1 month ago

East Granby, Connecticut, United States The Jett Agency Full time
Job Title: Insurance Sales and Customer Service Representative

Job Description: We are seeking a highly skilled Insurance Sales and Customer Service Representative to join our team at The Jett Agency.

Responsibilities:

* Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Auto Dealers, etc.
* Secure all Trailing Documents from customers.
* Handle incoming claim calls from customers.
* Maintain documentation for each customer in eAgent.
* Immediately greet all customers, entering the office, in a friendly and helpful manner.
* Take premium payments from customers.
* Answer incoming phone calls in a timely manner (preferably within 2 rings).
* Provide exceptional customer service.
* Maintains inventory of office supplies and forms - places orders as needed.
* Schedule appointments for sales staff to meet prospective customers.
* Provides on-going support to clients as needed.

Requirements:

* Proficiency to multi-task, follow-thru and follow-up.
* Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
* Possess an upbeat, positive and enthusiastic attitude.
* Be a great self-starter with a sense of urgency.
* Excellent communication/interpersonal skills.
* Exceptional Business Writing and Editing Skills.
* Professional phone etiquette.
* Problem-Solving Capabilities.
* Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
* Ability to tactfully handle stressful and difficult situations.
* Bilingual, fluent in both English and Spanish is beneficial.

Benefits:

* Annual Base Salary + Commission + Bonus Opportunities
* Paid Time Off (PTO)
* Flexible Schedule
* Dental Insurance
* Vision Insurance
* Life Insurance
* Disability Insurance
* Hands on Training
* Mon-Fri Schedule
* Career Growth Opportunities
* Work from Home

About The Jett Agency:

At The Jett Agency, we pride ourselves on our outstanding insurance products and customer service. We are a growing insurance agency looking for an exceptional insurance personal lines Sales/customer service representative to join our team. This position can be part or full time, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews.

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our East Granby insurance agency today.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

We offer a range of benefits, including annual base salary, commission, bonus opportunities, paid time off, flexible schedule, dental insurance, vision insurance, life insurance, disability insurance, hands on training, mon-fri schedule, career growth opportunities, and work from home.

If you are a great self-starter with a sense of urgency, excellent communication/interpersonal skills, exceptional business writing and editing skills, professional phone etiquette, problem-solving capabilities, and ability to tactfully handle stressful and difficult situations, then we encourage you to apply.

Bilingual, fluent in both English and Spanish is beneficial.

Apply now and we will contact you about the next steps in the interview process.