Customer Service Representative
2 months ago
Position: Customer Service Representative at Eagle Mountain International Church, Inc.
We are seeking a committed Customer Service Representative to enhance our operations at Eagle Mountain International Church, Inc. In this role, you will be essential in providing an exceptional shopping experience for our patrons while supporting the bookstore's daily functions.
Primary Responsibilities:
- Guiding customers in finding products and offering detailed information.
- Utilizing point-of-sale systems for processing transactions and managing orders.
- Ensuring shelves are well-stocked and merchandise is attractively displayed.
- Coordinating volunteer activities as needed.
- Effectively addressing customer inquiries and requests.
- Collaborating with colleagues and departments for event assistance and supply management.
- Overseeing inventory management and placing orders for replenishment.
- Maintaining accurate records and processing returns/exchanges.
- Preparing for and executing annual inventory evaluations.
Qualifications:
- Familiarity with Christian literature and publishers is advantageous.
- Excellent interpersonal and communication abilities.
- Willingness to work flexible hours, including evenings and weekends.
- Competence in using computers and basic office applications.
- Background in inventory management and customer service is preferred.
Essential Attributes:
- Detail-oriented with strong organizational skills.
- Team-oriented with a positive demeanor.
- Capability to manage physical tasks, including lifting items up to 30 lbs.
- Quick decision-making abilities in urgent situations.
- Flexibility to adapt to changing schedules and environments.
- Self-motivated and proactive in task management.
Additional Expectations:
- Alignment with the values and principles of Eagle Mountain International Church.
- Strong dedication to teamwork and collaboration.
- Regular participation in community services.
- Supportive of leadership and colleagues.
- Exhibit servant leadership qualities.
- Ability to foster and maintain positive relationships with diverse groups.
- Resourceful and capable of making informed decisions independently.
- Responsive to urgent matters and demonstrates sound judgment.
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Newark, Texas, United States Eagle Mountain International Church, Inc. Full timeJob OverviewPosition: Customer Service Representative at Eagle Mountain International Church, Inc.We are seeking a committed Customer Service Representative to enhance our operations at Eagle Mountain International Church, Inc. In this role, you will be essential in delivering an exceptional shopping experience for our patrons while assisting in the...
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Newark, Texas, United States Eagle Mountain International Church, Inc. Full timeJob OverviewPosition: Customer Service Representative at Eagle Mountain International Church, Inc.We are seeking a committed Customer Service Representative to enhance our operations at Eagle Mountain International Church, Inc. In this role, you will be essential in delivering an exceptional shopping experience for our patrons while supporting the...
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