Insurance Customer Service Representative
2 weeks ago
State Farm Insurance is seeking a highly skilled and customer-focused Office Representative to join our team.
Key Responsibilities:- Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.
- Process insurance policy changes and updates, ensuring accuracy and efficiency.
- Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues.
- Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
- Prepare and process insurance quotes and applications, working closely with customers to understand their needs.
- Collaborate with team members to achieve office goals, promoting a positive and collaborative work environment.
- Stay updated on insurance industry trends and regulations, applying this knowledge to provide expert advice to customers.
- Adhere to company policies and procedures, maintaining a professional and friendly demeanor at all times.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in Microsoft Office.
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Insurance Customer Service Representative
2 weeks ago
Newark, Texas, United States State Farm Insurance Full timeState Farm Insurance **Job Summary:** As an Office Representative at State Farm Insurance, you will play a critical role in providing exceptional customer service and support to our policyholders. **Key Responsibilities:** * Assist customers with their insurance needs and provide personalized support * Process insurance policy changes and updates,...
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