Restaurant Operations Manager

19 hours ago


Rochester, New Hampshire, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin', a leading baked goods and coffee chain. As a key member of our management team, you will be responsible for directing the overall operation of our restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Direct the day-to-day operation of the restaurant, including managing a team of employees and overseeing the financial performance of the store.
  • Create a positive working environment by fostering teamwork among team members through effective training, communication, and relationship building.
  • Conduct yourself in a professional manner when dealing with customers, team members, and corporate management.
  • Act as a role model for other team members by adhering to all state and federal labor and health laws and upholding the policies and standards of performance and conduct set by the company and the Dunkin' brand.
  • Work with integrity, honesty, and accountability in all situations.
Benefits
  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard
  • Health benefits eligible for full-time employees
  • Training and leadership development opportunities
  • Ask about our $500 sign-on bonus
Requirements
  • Previous managerial experience preferred but not required
  • Previous fast food/quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Ability to work well under pressure and multitask
  • Financial literacy and analytical/problem-solving skills
  • Access to a vehicle and a valid driver's license required
  • Ability to lift up to 50 pounds
About Us

We are a locally owned and family-operated Dunkin' franchise since the 1970s. We own and operate 8 franchise locations in Rochester, NH, and Somersworth, NH. We are committed to our employees as much as we are committed to our customers, and we value hardworking and enthusiastic employees who are dedicated to delivering exceptional guest service.



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