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Restaurant Operations Manager

2 months ago

Rochester, New York, United States BJ's Restaurants Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at BJ's Restaurants. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, and leading a team of dedicated professionals.

Key Responsibilities
  • Operational Execution
    • Manage all aspects of restaurant operations, including food and beverage preparation, inventory management, and maintenance.
    • Conduct daily briefings with team members to ensure everyone is aware of their responsibilities and goals.
    • Monitor and maintain high standards of safety and sanitation.
  • Team Member Relations
    • Recruit, train, and develop team members to ensure they have the skills and knowledge needed to provide exceptional guest service.
    • Coach and mentor team members to improve performance and address any issues.
  • Service Execution and Guest Relations
    • Train team members to provide Gold Standard service to our guests.
    • Manage guest relations and resolve any issues that may arise.
Requirements
  • A minimum of two years of full-service, high-volume, casual dining restaurant management experience.
  • High personal integrity, professionalism, and maturity.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong relationship management and performance management skills.
  • Ability to motivate and direct team members and work effectively in a management team.
  • Exceptional interpersonal skills, with a focus on listening and questioning skills.
  • Strong writing and documentation skills.
  • Ability to absorb and retain information quickly.
  • Keen attention to detail.
  • Proven problem-solving abilities.
  • Exceptional guest service orientation.
  • Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
  • Ability to lift 50 pounds.
  • Ability to bend, stoop, and raise arms above head on occasion.
What We Offer
  • Competitive salary commensurate with experience.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Paid vacation time.
  • A fun and dynamic work environment.
  • Relocation opportunities throughout the country.