Federal Senior Account Executive

24 hours ago

Vienna, Virginia, United States ServiceNow Full time
Job Title: Federal Sr Account Executive

At ServiceNow, we're transforming the way organizations work. As a Federal Sr Account Executive, you'll play a critical role in driving business growth and delivering exceptional customer experiences.

About the Role:

You will be responsible for producing new business with our largest existing accounts, overseeing executive relationship management, and leading virtual teams to support our esteemed clients.

Key Responsibilities:
  • Provide strategic leadership to clients and develop a deep understanding of their business needs.
  • Manage all executive relationships between ServiceNow and assigned clients, ensuring seamless collaboration and communication.
  • Work with cross-functional teams to develop and deploy worldwide resources, driving business growth and customer satisfaction.
  • Build trust and establish strong relationships with clients' organizations, from project/IT teams to CxO level.
  • Develop a clear roadmap and capabilities to promote an outstanding customer experience.
  • Achieve financial targets, including licenses, renewals, and professional services.
Requirements:
  • 7+ years of experience in client management, with a proven track record of aligning account strategies to revenue opportunities.
  • 2+ years of experience as a Client Director or equivalent role, with validated multi-million-dollar sales solutions experience and executive-level relationship management.
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management.
  • Experience achieving sales targets, leading virtual or matrixed teams, and understanding broad, macro-level business IT needs.
  • Travel up to 50% (depending on geography/region).
What We Offer:

We offer a competitive On Target Earnings (OTE) incentive compensation structure, a base pay of $122,600, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas:

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Equal Opportunity Employer:

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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