Community Engagement Supervisor

2 weeks ago


Elmhurst, Illinois, United States Ray Graham Association For People With Disabilities Full time
Job Overview

Position Summary:
The Community Engagement Supervisor (CES) is responsible for overseeing two community-based residences and directly managing all Direct Support Professional (DSP) staff assigned to these locations. This role is pivotal in ensuring adherence to all regulatory standards set forth by governing bodies.

The CES plays a crucial role in mentoring, training, and guiding DSPs to provide outstanding customer service and individualized support.


Leadership Responsibilities:
  • Embody the agency's mission and values in all interactions with individuals supported, their families, and team members.
  • Ensure compliance with agency policies and procedures among all staff.
  • Maintain professionalism and integrity in all forms of communication.
  • Provide coaching and education to DSPs on required standards, implementing corrective measures when necessary.
  • Conduct onboarding and training sessions for new DSP personnel.
  • Familiarity with relevant labor contracts is advantageous.

Team Management:
  • Conduct and document training sessions for DSPs.
  • Facilitate weekly team meetings, ensuring all tasks are completed.
  • Oversee daily operations and systems within the residences.
  • Manage scheduling to ensure adequate staffing coverage.
  • Monitor compliance with labor agreements and agency guidelines.

Advocacy Efforts:
  • Encourage meaningful engagement and experiences for individuals supported.
  • Support person-centered practices and address critical service needs.
  • Collaborate with stakeholders to effectively resolve concerns.

Community Relations:
  • Promote community involvement to foster partnerships and relationships.
  • Ensure compliance with relevant standards while maintaining a positive community presence.

Position Requirements:

The CES must embody the organization's mission, demonstrate leadership capabilities, and adapt to advancements in the field. Strong organizational and communication skills are essential. The ability to work independently and remain flexible in a dynamic environment is required. Meeting deadlines and adhering to program guidelines is crucial.


Education and Certification:
  • High School Diploma or GED is required.
  • A valid driver's license is necessary.
  • Certification/Licensure: Must successfully complete required checks and training.

Experience:
  • Prior experience in direct support roles is required.
  • Three to five years of supervisory experience is preferred.

Skills and Abilities:
  • Ability to lift and support individuals during transfers and perform physical tasks.
  • Proficiency in Microsoft Office and ability to comprehend written information.
  • Availability for on-call duties is necessary.
  • Some locations may require specific certifications.

Compensation:
$21.88 per hour

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