Executive Housekeeping Manager
4 days ago
Executive Housekeeper Job Description
About the Role
Pacifica Hotels is seeking an experienced and professional Executive Housekeeper to oversee the housekeeping department and ensure that guest rooms meet our high standards. The ideal candidate will be a team player with excellent leadership skills and a passion for delivering exceptional guest experiences.
Key Responsibilities
- Adhere to Pacifica Hotels' Pure Stay guidelines to ensure the health, safety, and comfort of our team members and guests.
- Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
- Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests.
- Be proficient in housekeeping systems and processes.
- Perform routine room inspections to ensure cleanliness meets Pacifica Hotels' standards.
- Assist in the hiring and training of housekeeping team members.
- Conduct weekly meetings with the housekeeping team.
- Plan and complete work schedules for the housekeeping team.
- Control housekeeping costs and room supplies.
- Control master room keys and maintain the Lost & Found Department.
Benefits and Perks
Pacifica Hotels offers a competitive benefits package, including medical, dental, and vision insurance, 401(k), vacation, and sick leave. We also encourage quarterly team-building and community involvement through regular volunteering and charity promotions.
Requirements
- Minimum of 2 years of hotel experience as a head housekeeper or with progressive housekeeping responsibilities.
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