Senior Account Manager

4 days ago

Chicago, Illinois, United States Aon Full time
About the Role

Aon is seeking a highly skilled and experienced Senior Account Manager to join our team. As a key member of our Property and Casualty Insurance team, you will be responsible for delivering exceptional client service and driving business growth.

Key Responsibilities
  • Act as senior client contact and account manager for a book of new and recurring property and casualty business focused on major law firms, accounting firms, and consulting firms.
  • Support continued growth by providing exceptional client service, leading the account renewal process and strategy, identifying and recommending coverage and markets, and preparing and presenting renewal strategies and proposals to clients.
  • Lead negotiation of insurance placements.
  • Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
  • Prepare and present renewal strategy.
  • Recommend additional products and services to client.
  • Answer client questions on applications and requested renewal information.
  • Prepare and/or check market submissions.
  • Analyze quotes from carriers and negotiate terms and conditions.
  • Communicate and maintain good working relationships with markets.
  • Prepare and explain policy coverage comparisons.
  • Prepare and present renewal proposal.
  • Responsible for binding of renewal coverage and the accuracy of programs that are bound.
  • Review and approve work done by associate team members and provide guidance and oversight on certificates, endorsements, audits, invoicing, and policy checking.
  • Monitor claims activities and assist clients with claims questions.
  • Coordinate with professional liability account executives on overall client service delivery.
  • Engage and coordinate activity, where required, with local Aon offices, and other Aon resources, including Aon Global Client Network and Aon Property Risk Consulting, to ensure smooth coordination of all client activity.
  • Assist in development of sales documents and presentations to prospective new clients.
  • Assist other team members when needed.
  • Provide support for other team members during their absence.
  • Undertake various duties as assigned.
Requirements
  • Bachelor's degree.
  • CPCU designation and/or MBA preferred, but not essential.
  • At least ten years of relevant Property/Casualty experience.
  • Illinois P&C Brokers License, or secure immediately on acceptance.
  • Proficient in Microsoft Outlook, Word and Excel.
  • International/Global program experience a plus.
  • Strong technical property and casualty knowledge.
  • Ability to present and clearly explain the details of property and casualty programs to clients.
  • Strong background in account management, servicing, placement and negotiation of property and casualty coverages.
  • Ability to solve problems and think independently.
  • Strong written and verbal communication skills.
  • Ability to work well under pressure with attention to detail.
  • Ability to organize, prioritize, monitor and control work flow deadlines.
  • Be energetic/have a sense of urgency.
  • Positive and flexible attitude.
About Aon

Aon is a global professional services firm that provides a range of risk management, insurance, and reinsurance brokerage, and human resources consulting services. We are committed to helping our clients make better decisions and achieve their goals.

We offer a comprehensive benefits package, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care, and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and believe that a diverse and inclusive workplace is essential to our success.

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