Luxury Butler-Refreshment Specialist
4 weeks ago
As a Luxury Butler-Refreshment Specialist at Marriott International, you will provide exceptional personalized service to our esteemed guests. Your attention to detail and ability to anticipate their needs will make their stay with us truly unforgettable.
Key Responsibilities:
- Deliver personalized service to guests, including delivering coffee and tea upon request.
- Prepare notes of new arrivals to communicate important preferences to the entire hotel operation.
- Coordinate with the front desk to prepare VIP rooms and ensure every detail meets the guest's expectations.
- Escort early arrivals and be present upon guest check-in to anticipate their needs.
- Complete butler flags and send pre-arrival emails to ensure a seamless guest experience.
- Work closely with the Guest Services and Engineering departments to fulfill guest requests.
- Pick up laundry requests from guests and follow up on delivery and return.
- Report accidents, injuries, and unsafe work conditions to management.
Requirements:
- High school diploma or equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
About Marriott International:
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in delivering exquisite experiences at our luxury hotels and resorts around the world.
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