Luxury Hotel Turndown Attendant

3 weeks ago


Chicago, Illinois, United States Four Seasons Hotels Limited Full time
About the Turndown Attendant Role

The Turndown Attendant is an essential member of the Housekeeping team at Four Seasons Hotels Limited, dedicated to providing exceptional quality and service to our guests.

Key Responsibilities
  • Provide a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing it for the guest to sleep in.
  • Clean rooms per shift by removing used towels and replacing them with clean ones from the Linen Closet.
  • Wipe down any wet services in the bathroom.
  • Fold any clothing left in the room and place it in the appropriate area of the room.
  • Restock used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
Requirements
  • Candidate must be fluent in English, both verbal and written.
  • Knowledge and ability to operate various electronic systems.
  • Service Passion for Luxury Hospitality.
  • Requires attention to detail and problem-solving skills.
  • Assists with responsibilities and duties in the absences or heavy volume in the areas of Lobby Attendant, desk Attendant, and House Attendant.
Preferred Qualifications and Skills
  • Knowledge of luxury hospitality industry.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
Benefits of Working at Four Seasons
  • Energizing Employee Culture where you are encouraged to be your true self.
  • Comprehensive learning and development programs to help you master your craft.
  • 401(k) Retirement Plan including Employer Matching Program.
  • Inclusive and diverse employee engagement & recognition events all year-round.
  • Exclusive discount and travel programs with Four Seasons.
  • Complimentary Dry Cleaning for Employee Uniforms & Employee Meals.

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