Security Specialist, Luxury Retail
4 weeks ago
Job Summary
The Security Officer is responsible for ensuring the safety and security of people, products, property, and information at Harry Winston. This role serves as a deterrent to theft while providing exceptional customer service to all clients.
The Security Officer will adhere to all company security policies and procedures, ensuring compliance among employees. Additionally, this role provides security services at off-site locations, including international locations when required.
Key Responsibilities
- Provide professional protection and surveillance of people, property, information, and premises using personal observation and electronic techniques.
- Maintain situational awareness, assess risk, and scrutinize merchandise control.
- Provide exceptional customer service, acting as an ambassador for the company.
- Greet and acknowledge each client or potential client upon entering; thank them when exiting.
- Communicate effectively with employees, tenants, and visitors to promote smooth security service provision and individual compliance with protocols.
- Identify risks and take necessary actions.
- Adhere strictly to company policies, security standards, and operational protocols.
- Monitor, document, and enforce procedural rules and regulations.
- Patrol, secure, and inspect facilities; internal and external.
- Deter and actively stop unauthorized activity.
- Analyze problems and complete formal investigations.
- Maintain logs, records, and reports of occurrences; use computer terminals to input and retrieve data.
- Respond to alarms when required.
- Complete security-related projects and assignments to acceptable standards, on schedule.
- Manage key control.
- Ensure proper functioning of equipment.
- Deter and prevent unauthorized activity.
- Analyze problems and complete investigations, properly documented, as directed.
- Work effectively within teams.
- Assist with the opening and closing of facilities.
- Perform other duties as required.
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