Customer Experience Representative

6 days ago


Decatur, Illinois, United States Invest In Love LLC Full time
Job Description

Invest In Love LLC is seeking a highly motivated and customer-focused individual to join our team as a Membership Advisor. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our fitness services, and driving membership sales.

Key Responsibilities:
  • Membership Sales: Meet and exceed monthly membership sales targets by promoting our fitness services to potential members and providing personalized sales experiences.
  • Customer Service: Provide exceptional customer service to members and guests, responding to inquiries, resolving issues, and ensuring a positive experience.
  • Local Marketing: Develop and execute local marketing strategies to promote our fitness services and drive membership sales.
  • Member Retention: Develop and implement strategies to retain existing members, including regular follow-up and communication.
  • Studio Maintenance: Maintain a clean and safe studio environment, including cleaning and disinfecting equipment and facilities.
Requirements:
  • Customer Service: Possess excellent customer service skills, including strong communication and interpersonal skills.
  • Sales: Have a proven track record of meeting sales targets and promoting services to customers.
  • Marketing: Have experience with local marketing and promotional activities.
  • Teamwork: Be a team player with a positive attitude and strong work ethic.
  • Attention to Detail: Possess excellent attention to detail and organizational skills.
Benefits:
  • Commission Pay: Earn a competitive commission on membership sales.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.


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