Customer Service Representative
3 days ago
**Job Summary**
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order fulfillment, and resolving any issues that may arise.
**Key Responsibilities:**
- Process customer orders and track product availability in a timely manner
- Handle customer inquiries and resolve issues in a professional and courteous manner
- Verify invoices and accounts accurately and in a timely manner
- Develop and maintain customer relationships in a professional and respectful manner
- Generate customer reports as needed
- Coordinate with warehouse team to ensure accurate and timely order fulfillment
- Partner with Operations to research inventory discrepancies and misplacements
**Requirements:**
- High School diploma or equivalent required
- Excellent verbal and written communication skills
- Excellent organizational skills, including ability to multi-task and prioritize workload
- Proficient computer skills, including Microsoft Office Suite
- Ability to lift up to 20 lbs.
**What We Offer:**
- Competitive pay and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
**About Lineage Logistics:**
Lineage Logistics is a leading temperature-controlled logistics company dedicated to providing exceptional service to our customers. We are committed to innovation, quality, and customer satisfaction.
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