Patient Financial Advocate

1 day ago


Miami, Florida, United States Elevate Patient Financial Solutions Full time
{"Job Title": "Bilingual Patient Advocate", "Job Summary": "We are seeking a highly skilled and compassionate Bilingual Patient Advocate to join our team at Elevate Patient Financial Solutions. As a key member of our team, you will play a vital role in connecting uninsured hospital patients to programs that will cover their medical expenses.

**Key Responsibilities:**

* Screen uninsured hospital patients to determine eligibility for federal, state, and/or county medical or disability assistance
* Complete applications and follow through until approved
* Provide exceptional customer service skills at all times
* Participate in ongoing trainings to stay up-to-date on government programs and regulations
* Collaborate with hospital staff, case managers, social workers, and financial counselors
* Maintain accurate and timely documentation in applicable Company programs and hospital systems

**Requirements:**

* Some college coursework preferred
* Prior hospital experience preferred
* Must have valid driver's license
* Bilingual (Spanish or Creole)
* Adaptability when dealing with constantly changing processes, computer systems, and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to multitask and function in a fast-paced environment

**Benefits:**

* Comprehensive benefits package, including medical, dental, and vision insurance
* 401K plan with 100% match for the first 3% and 50% match for the next 2%
* 15 days of PTO
* 7 paid holidays
* 2 floating holidays
* 1 Elevate Day (floating holiday)
* Pet insurance
* Employee referral bonus program

**About Us:**

Elevate Patient Financial Solutions is an Equal Opportunity Employer committed to making a positive impact in our industry and with our employees. We take pride in offering comprehensive benefits and career growth opportunities to our team members.

**Salary:**

The salary of the finalist selected for this role will be set based on a variety of factors, including internal equity, experience, education, location, specialty, and training.

**Disclaimer:**

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

**Language:**

English (en-US)


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