Patient Services Representative

2 weeks ago


Urbana, Illinois, United States Carle Health Full time
Job Summary

The Patient Services Representative plays a vital role in ensuring the smooth operation of our clinic. This position is responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.

Key Responsibilities
  • Coordinates and participates in daily clinic preparation, including patient identification, patient check-in, and charge posting.
  • Provides exceptional customer service to patients, conveying a positive image and ensuring their needs are met.
  • Manages cash transactions and maintains accurate records.
  • Schedules patient appointments and coordinates with healthcare teams.
  • Reports medical information accurately and in a timely manner.
  • Initiates and secures prior authorizations as needed.
Requirements
  • Associate's degree in a related field or equivalent experience.
  • Successful completion of a medical terminology course within one year of start date.
  • Previous public contact experience, basic computer skills, and experience using general office equipment.
  • Strong communication skills, ability to prioritize tasks, and maintain confidentiality.
What We Offer

Carle Health is an equal opportunity employer and offers a supportive and inclusive work environment. We provide opportunities for growth and development, as well as a competitive compensation package.

We are committed to providing high-quality patient care and strive to make a positive impact in our community. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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