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Administrative Technology Support Specialist

2 months ago

Alexandria Virginia, United States Vets Hired Full time

Job Summary:

Vets Hired is seeking an experienced Administrative Technology Support Specialist to join our team. As a key member of our IT department, you will provide technical support and assistance to our staff, ensuring the smooth operation of our organizational IT functions.

Key Responsibilities:

  • Assist in the operations and administration of organizational IT functions, including troubleshooting and evaluating computer problems.
  • Provide audio/video teleconferencing support and escalate unresolved queries to the next level of support.
  • Liaise with DISA Joint Service Provider team members for IT issues and requirements.
  • Work with management, staff, and other users to determine life cycle refresh requirements of existing systems.
  • Define, analyze, and research organizational IT requirements.

Requirements:

  • Knowledge of operating systems, software, and devices.
  • Customer service experience.
  • Problem-solving and organizational skills.
  • Verbal and written communication skills.
  • Ability to work successfully in a collaborative and diverse environment and be a team player.
  • Proficient in Microsoft Office Suite.
  • Active Secret Clearance.

What We Offer:

Vets Hired offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.