Hotel Operations Manager

3 weeks ago


Washington, Washington, D.C., United States Washington Marriott Capitol Hill Full time

The Washington Marriott Capitol Hill is seeking a seasoned hotel professional to lead the team as a General Manager.

Key Responsibilities:
  • Manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
  • Set clear expectations and provide guidance necessary to achieve exceptional performance.
  • Oversee the implementation of service standards, personalized experiences, and swift resolution of any issues.
  • Monitor financial performance through regular analysis and implement corrective actions as needed.
  • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
  • Implement best practices to uphold quality and safety standards.
  • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Requirements:
  • Associate or Bachelor's Degree in Business, Hospitality, or a related field.
  • ~10 years in operations management or similar leadership role in a full-service hotel.
  • ~ Financial acumen and the ability to develop budgets, and manage financial performance.
Benefits:
  • Medical, Dental, and Vision Health Insurance.
  • Travel Discounts.
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Technology Reimbursements.

Occasional travel required. HHM Hotels is proud to be an equal-opportunity employer.



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