Lead Restaurant Shift Manager

7 days ago


Arlington, Virginia, United States Circle K Full time
Job Summary

This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.

Key Responsibilities
  • Guest Service: Provides excellent guest service in a fast and friendly manner and coaches team members to do the same.
  • Cleanliness and Organization: Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion.
  • Food Preparation and Safety: Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management.
  • Product Quality and Inventory: Ensures product quality, food safety, and operational standards are met.
  • Cash Handling and Reporting: Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required.
  • Communication and Safety: Communicates any discrepancies to immediate supervisor. Guarantees a safe environment for team members and guests by following all government laws and safety codes.
  • Incident Reporting: Completes reports on all incidents following our 5-minute rule policy.
  • Company Values: Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.
Benefits
  • Unlimited Tip Pooling: Unlimited tip pooling.
  • Medical, Dental, and Vision Benefits: Medical, dental, and vision benefits.
  • Flexible Spending and Health Savings Accounts: Flexible spending and health savings accounts.
  • Vacation Paid Time Off: Vacation paid time off.
  • Company Holidays: Company holidays paid at time and a half.
  • Matching 401(k): Matching 401(k).
  • Tuition Reimbursement: Tuition reimbursement.
  • Stock Purchase Plan: Stock purchase plan.
  • Employee Discount Program: Employee discount program.
  • Discount Meal Benefit: Discount meal benefit.
  • Wellness Plan: Wellness plan.
Requirements
  • Excellent Communication Skills: Excellent communication skills.
  • Motivates and Coaches Team Members: Motivates, coaches, and leads team members.
  • Acts with Integrity: Acts with integrity; keeps commitments.
  • Contagious Positive Attitude: Contagious positive attitude.
  • Ability to Gain Control: Ability to gain control during stressful situations.
  • Exhibits a Sense of Urgency: Exhibits a sense of urgency.
  • Focuses on Achieving Results: Focuses on achieving results while having fun.
  • Team Player: Team player who can work well with others or independently.
  • Physical Demands: Frequently bend, twist at waist, kneel, squat, stand, and walk. Occasionally climb and descend ladders. Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises. Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead. Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.


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