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Shift Supervisor

2 months ago


Arlington, Virginia, United States Jackmont Hospitality Full time
Job Summary

As a Shift Supervisor with Jackmont Hospitality, you will play a critical role in ensuring the smooth operation of our restaurants. This position requires a strong leader who can effectively manage a team, maintain high standards of quality and service, and drive business results.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example and demonstrate a strong work ethic
    • Delegate tasks and responsibilities to team members
    • Provide coaching and feedback to improve performance
  • Customer Service and Quality
    • Ensure exceptional customer service and a positive dining experience
    • Maintain high standards of food quality and presentation
    • Monitor and address any customer complaints or issues
  • Operations and Logistics
    • Manage inventory and supplies to minimize waste and optimize efficiency
    • Ensure accurate and timely ordering of food and beverages
    • Monitor and maintain a clean and safe work environment
  • Performance Metrics and Reporting
    • Track and analyze key performance metrics, such as sales and customer satisfaction
    • Provide regular reports to management on team performance and areas for improvement
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred
    • Minimum 1-2 years of experience in a restaurant or hospitality management role
  • Skills and Abilities
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic math skills and accuracy with cash handling
    • Ability to lift up to 30 pounds and stand for long periods
  • Certifications and Training
    • Food safety certification (e.g. ServSafe)
    • Basic first aid and CPR training
What We Offer

As a Shift Supervisor with Jackmont Hospitality, you will enjoy a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. You will also have opportunities for professional growth and development, as well as a fun and dynamic work environment.