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Shift Supervisor
2 months ago
As a Shift Supervisor with Jackmont Hospitality, you will play a critical role in ensuring the smooth operation of our restaurants. This position requires a strong leader who can effectively manage a team, maintain high standards of quality and service, and drive business results.
Key Responsibilities- Leadership and Team Management
- Lead by example and demonstrate a strong work ethic
- Delegate tasks and responsibilities to team members
- Provide coaching and feedback to improve performance
- Customer Service and Quality
- Ensure exceptional customer service and a positive dining experience
- Maintain high standards of food quality and presentation
- Monitor and address any customer complaints or issues
- Operations and Logistics
- Manage inventory and supplies to minimize waste and optimize efficiency
- Ensure accurate and timely ordering of food and beverages
- Monitor and maintain a clean and safe work environment
- Performance Metrics and Reporting
- Track and analyze key performance metrics, such as sales and customer satisfaction
- Provide regular reports to management on team performance and areas for improvement
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1-2 years of experience in a restaurant or hospitality management role
- Skills and Abilities
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic math skills and accuracy with cash handling
- Ability to lift up to 30 pounds and stand for long periods
- Certifications and Training
- Food safety certification (e.g. ServSafe)
- Basic first aid and CPR training
As a Shift Supervisor with Jackmont Hospitality, you will enjoy a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. You will also have opportunities for professional growth and development, as well as a fun and dynamic work environment.