Bilingual Customer Service Representative

4 days ago


Hales Corners, Wisconsin, United States Associated Banc-Corp Full time
About the Role

We're seeking a highly skilled and bilingual customer service representative to join our team at Associated Banc-Corp. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving complex issues in a professional and pleasant manner.

Key Responsibilities
  • Respond to customer inquiries via phone, chat, and email
  • Utilize technical knowledge and troubleshooting skills to resolve complex customer issues
  • Provide quality service to retain current customers and attract new business
  • Mentor and train new customer service representatives
  • Initiate opportunities to introduce Associated Bank products and services to existing and potential customers
Requirements
  • High school diploma required
  • Less than 2 years of customer service, banking, retail, food service, insurance, telemarketing/sales experience required
What We Offer
  • Competitive salaries with professional development and advancement opportunities
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits, and much more
  • Personal banking, loan, investment, and insurance benefits
  • Paid time off to volunteer in your community
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups
About Us

Associated Banc-Corp is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.



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