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Patient Service Representative

2 months ago

Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time
{"title": "Patient Service Representative", "description": "

At Orthodontic Experts Ltd, we're dedicated to delivering exceptional care and orthodontic excellence. We're seeking a highly skilled Patient Service Representative to join our dynamic team. As a key member of our front desk team, you'll play a vital role in ensuring a seamless patient experience.

Key Responsibilities:
  • Provide exceptional customer service to patients and families, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage patient scheduling, including appointment bookings, cancellations, and rescheduling.
  • Collect and process patient information, including medical history and insurance details.
  • Process payments and handle financial transactions accurately and efficiently.
  • Maintain accurate records and reports, including patient communication logs and daily schedules.
Requirements:
  • High school degree or equivalent.
  • 3+ years of customer service experience, preferably in a healthcare setting.
  • Excellent communication and problem-solving skills.
  • Proficient in Microsoft Office Suite.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

We're committed to making a difference in our patients' lives, and we're looking for like-minded individuals to join our team. If you're passionate about delivering exceptional patient care and have a knack for organization, we'd love to hear from you

", "lang_code": "en-US"}