Patient Service Representative

2 weeks ago


Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time
Job Title: Patient Service Representative

We are seeking a highly skilled and organized Patient Service Representative to join our team at Orthodontic Experts Ltd. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities:
  • Answer all phone calls and respond to voicemails in a timely and professional manner
  • Check-in new and existing patients and notify the clinical staff of their arrival
  • Collect necessary patient information for new patients, including registration forms and medical history
  • Check out patients, collect payments, and schedule follow-up appointments
  • Handle questions and provide information to walk-in patients, including insurance and treatment options
  • Maintain accurate records of patient communication and schedule updates
Requirements:
  • High school degree or equivalent
  • 3 years of customer service experience
  • 2 years of patient service experience
  • Proficient in Microsoft Office Suite
  • Excellent problem-solving and de-escalation skills
Benefits:
  • Paid training and development opportunities
  • Travel pay for sister clinics
  • Medical, dental, and vision insurance
  • Short-term disability and employee assistance program
  • 401(k) and matching
  • Paid time off and identity theft protection


  • Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time

    {"title": "Patient Service Representative", "description": "At Orthodontic Experts Ltd, we're dedicated to delivering exceptional care and orthodontic excellence. We're seeking a highly skilled Patient Service Representative to join our dynamic team. As a key member of our front desk team, you'll play a vital role in ensuring a seamless patient...


  • Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Orthodontic Experts Ltd. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesFront Desk Operations: Manage the front desk...


  • Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time

    Job SummaryOrthodontic Experts Ltd is seeking a highly organized and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional service and ensuring a smooth experience from scheduling to check-out.Key ResponsibilitiesAnswer all phone calls...


  • Hales Corners, Wisconsin, United States Associated Banc-Corp Full time

    About the RoleWe're seeking a highly skilled and bilingual customer service representative to join our team at Associated Banc-Corp. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving complex issues in a professional and pleasant manner.Key...


  • Hales Corners, Wisconsin, United States Associated Banc-Corp Full time

    About the RoleAssociated Banc-Corp is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Customer Care Team, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.Key ResponsibilitiesRespond to customer inquiries via phone, chat, and email in a...


  • Hales Corners, Wisconsin, United States Associated Banc-Corp Full time

    About the RoleWe're seeking a highly skilled and bilingual customer service representative to join our dynamic team at Associated Banc-Corp. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving complex issues in a professional and pleasant...


  • Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time

    {"title": "Patient Service Representative", "description": "Be the Face of ExcellenceAt Orthodontic Experts Ltd, we're dedicated to delivering exceptional patient care and orthodontic excellence. As a Patient Service Representative, you'll be the first point of contact for our patients, making their journey through our facility smooth and stress-free.Key...


  • Hales Corners, Wisconsin, United States Orthodontic Experts Ltd Full time

    {"title": "Patient Service Representative", "description": "Be the Face of ExcellenceAt Orthodontic Experts Ltd, we're dedicated to delivering exceptional care and orthodontic excellence. As a Patient Service Representative, you'll be the first point of contact for our patients, making their journey through our facility smooth and stress-free.Key...


  • Hales Corners, Wisconsin, United States Cousins Full time

    We're a dynamic company with a rich history, grounded in our roots since 1972 and optimistic about our future growth. We're looking for a passionate and enthusiastic team player who is a strong communicator with excellent interpersonal skills.You'll be responsible for providing exceptional customer service, ensuring a positive experience for our...


  • Hales Corners, Wisconsin, United States M-W Marine Inc Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our parts and service team at M-W Marine Inc. As a key member of our team, you will play a vital role in providing exceptional service to our customers and ensuring their satisfaction with our products and services.ResponsibilitiesAssist customers in locating and obtaining the...


  • Hales Corners, Wisconsin, United States Cousins Subs Full time

    About Cousins SubsWe are a dynamic and growing company with a rich history dating back to 1972. Our team is passionate about delivering exceptional customer experiences and building strong relationships with our customers.What We're Looking ForWe're seeking a Customer-Focused Team Player who is enthusiastic, communicative, and dedicated to providing...


  • Hales Corners, Wisconsin, United States Cousins Full time

    We're a dynamic company with a rich history, grounded in our roots since 1972 and optimistic about our future growth. We're looking for a passionate and enthusiastic team player who is a strong communicator with excellent interpersonal skills. You'll be responsible for providing exceptional customer service, ensuring a positive experience for our guests....


  • Hales Corners, Wisconsin, United States Cousins Full time

    About CousinsWe're a dynamic team at Cousins, grounded in our roots since 1972 and optimistic about growing our future. We believe in recognizing a job well done and saying thank you often.What We're Looking ForA passionate and enthusiastic team player who goes the extra mile to provide excellent customer service.A communicator who is confident with eye...


  • Hales Corners, Wisconsin, United States Cousins Full time

    About CousinsWe're a dynamic team at Cousins, grounded in our roots since 1972 and optimistic about growing our future. Our company culture is built on recognizing a job well done and saying thank you often.What We're Looking ForA passionate and enthusiastic team player who goes above and beyond to deliver exceptional customer experiences.A communicator who...


  • Hales Corners, Wisconsin, United States Emerald Technologies Full time

    {"h1": "Occupational Therapist Job Description", "p": "At Emerald Technologies, we value collaboration and exchange of competencies and experiences. Our team is characterized by a motivating atmosphere, mutual appreciation, and a sense of belonging. We offer opportunities for personal development and a supportive environment that allows for independent...


  • Hales Corners, Wisconsin, United States Holz Motors Inc. Full time

    About Holz Motors Inc.Holz Motors Inc. is a reputable family-owned business that has proudly served its community for over a century. With a rich history of exceptional customer service, integrity, and a commitment to providing high-quality vehicles, we've built a loyal customer base and a strong reputation in the industry.We are a high-volume dealership...

  • Sales Professional

    22 hours ago


    Hales Corners, Wisconsin, United States CHAMBERLAIN Full time

    Leadership Opportunity at ChamberlainChamberlain is seeking a dynamic leader to join our organization. With 120 years of experience, we lead the way in our industry. The successful candidate will be responsible for learning our process to service existing clients, developing relationships to add new clients, and leading a small team to perform these...


  • Hales Corners, Wisconsin, United States The Salvation Army Central Territory Full time

    Job DescriptionWe are seeking a dynamic and experienced Assistant Store Manager to join our team at The Salvation Army Central Territory. As a key member of our leadership team, you will play a crucial role in driving sales, mentoring staff, and ensuring exceptional customer experiences.Key Responsibilities:Drive Sales and Achieve Production Goals:...


  • Hales Corners, Wisconsin, United States The UPS Store Full time

    Visual Communication Specialist | Center Associate provides exceptional customer service to all retail clients, including entrepreneurs, corporate representatives, and busy households. This role presents a unique chance to engage locally with a leading global brand.Manage projects from inception through design and production to final delivery to customers....


  • Hales Corners, Wisconsin, United States Festival Foods Full time

    About Festival FoodsWe are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival Foods, people are at the top of our list. You'll see it in everything from our daily...