Computer Support Specialist

1 week ago


Pine Bluff, Arkansas, United States Arkansas Government Job Full time
Job Summary

The Computer Support Technician is a key role in the Arkansas Government Job, responsible for providing technical assistance and support to users. This position requires a strong understanding of computer hardware and software, as well as excellent problem-solving skills.

Key Responsibilities
  • Resolve hardware or software problems in response to user questions and requests for assistance
  • Install, configure, upgrade, or replace microcomputer hardware and software for users
  • Evaluate and make recommendations for necessary adjustments to applications to satisfy user requirements
  • Provide recommendations on the purchase of user hardware and software
  • Assist in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics
Requirements
  • Knowledge of the limitations and use of mainframe and microcomputer hardware and software
  • Knowledge of current application software packages and programming concepts
  • Ability to evaluate, diagnose, and rectify software and hardware problems
  • Ability to analyze computer specifications and apply programming logic
Education and Experience
  • The formal education is equivalent to an associate degree in computer science, business systems, mathematics, or a related field
  • OR Completion of technical training in computer science, information technology, or a related field acquired from a vocational, military, or industrial setting; plus, one year of experience in computer support operations
Additional Information

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


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