Sales and Customer Service Representative

4 weeks ago


Santa Barbara, California, United States Massage Envy Full time
Unlock Your Potential as a Sales and Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you have a knack for sales and a desire to grow with a dynamic team? We're seeking a highly motivated Sales and Customer Service Representative to join our team at Massage Envy Santa Barbara.

Key Responsibilities:

  • Provide outstanding customer service and ensure client satisfaction
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • Competitive base pay of $16-$17/hour plus bonuses and commissions
  • Cal Savers 401(k) and employee referral bonus program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch after 90 days and a free birthday session each year
  • 40% off all products

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
  • Availability to work nights and weekends

Join Our Team:

We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to grow with a dynamic team and deliver exceptional customer experiences, we'd love to hear from you.



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