Customer Service Representative

2 days ago


Santa Barbara, California, United States Hertz Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hertz. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Consult with customers on their rental needs and provide personalized sales support to maximize revenue opportunities.
  • Ensure that customers receive world-class customer service and sales support.
  • Build relationships with customers and provide a high level of ownership, accountability, and initiative.
  • Upsell and overcome customer objections to drive sales and revenue growth.

Requirements:

  • Strong oral and written communication skills.
  • Ability to build relationships with customers and provide exceptional customer service.
  • Strong multitasking skills and ability to work in a fast-paced environment.
  • Ability to upsell and overcome customer objections.

Benefits:

  • Competitive hourly rate of $18.25.
  • Opportunity to work for a leading global company with a strong reputation for customer service and sales excellence.
  • Access to a range of benefits and perks, including medical, dental, and vision plan options, retirement programs, and paid parental leave.

About Hertz:

Hertz is one of the largest airport general use vehicle rental companies in the world, operating in approximately 9,700 corporate and franchisee locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.



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