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Insurance Customer Service Representative

2 months ago

Santa Barbara, California, United States Paul Cashman Insurance Agency Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist/Insurance Customer Service Representative to join our team at Paul Cashman State Farm Insurance. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our insurance operations.

Key Responsibilities
  • Provide prompt and accurate customer service via phone, email, and in-person
  • Process customer transactions, including payments and claims
  • Assist customers with insurance-related questions and concerns
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
  • Stay up-to-date on insurance products and services to provide expert advice to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Insurance experience preferred, but not required
  • Property and Casualty license required
What We Offer
  • Competitive hourly rate with potential for bonus
  • Simple IRA and IRA matching
  • Group medical, dental, vision, and life insurance
  • Paid time off and vacation days
  • Opportunities for professional growth and development