Customer Service Specialist

2 weeks ago


Bellevue, Nebraska, United States JOANN Stores Full time
Join Our Dynamic Team

Overview

Become a part of our mission to deliver joy through handmade products. The Retail Associate position is dedicated to ensuring outstanding customer service, enhancing sales, and fostering a welcoming atmosphere in our store. Interact with customers, apply your product expertise, and uphold store standards to create a memorable shopping experience.

Key Responsibilities

Customer Engagement
  • Greet and assist customers utilizing our service approach.
  • Inquire to identify customer preferences and direct them to suitable items.
  • Engage in pleasant discussions with customers while providing assistance.
Operational Tasks
  • Handle transactions and manage products accurately.
  • Restock shelves, ensure cleanliness, and support inventory processes.
Sales Strategy
  • Encourage customer involvement in store activities.
  • Leverage product knowledge to enhance sales and cultivate customer loyalty.
  • Adhere to policies to reduce loss in the store.
Team Collaboration
  • Assist fellow team members and support various tasks.
  • Work alongside team members and leadership on initiatives.
  • Help onboard new associates.
Physical Demands
  • Remain on your feet and move around during your shift.
  • Communicate effectively and read instructions.
  • Handle products and lift items as necessary.
Availability Requirements

We provide part-time roles with adaptable hours based on store requirements. Flexibility may be necessary for certain shifts.

Qualifications

No specific educational background or experience is mandatory, although experience in customer service is advantageous.

If you are eager to join a vibrant team and deliver exceptional customer service, we encourage you to consider this Retail Associate opportunity.

We are proud to be an Equal Employment Opportunity Employer.

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