Customer Service Specialist
2 weeks ago
Overview
Become a part of our mission to deliver joy through handmade products. The Retail Associate position is dedicated to ensuring outstanding customer service, enhancing sales, and fostering a welcoming atmosphere in our store. Interact with customers, apply your product expertise, and uphold store standards to create a memorable shopping experience.
Key Responsibilities
Customer Engagement
- Greet and assist customers utilizing our service approach.
- Inquire to identify customer preferences and direct them to suitable items.
- Engage in pleasant discussions with customers while providing assistance.
- Handle transactions and manage products accurately.
- Restock shelves, ensure cleanliness, and support inventory processes.
- Encourage customer involvement in store activities.
- Leverage product knowledge to enhance sales and cultivate customer loyalty.
- Adhere to policies to reduce loss in the store.
- Assist fellow team members and support various tasks.
- Work alongside team members and leadership on initiatives.
- Help onboard new associates.
- Remain on your feet and move around during your shift.
- Communicate effectively and read instructions.
- Handle products and lift items as necessary.
We provide part-time roles with adaptable hours based on store requirements. Flexibility may be necessary for certain shifts.
Qualifications
No specific educational background or experience is mandatory, although experience in customer service is advantageous.
If you are eager to join a vibrant team and deliver exceptional customer service, we encourage you to consider this Retail Associate opportunity.
We are proud to be an Equal Employment Opportunity Employer.
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