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Senior Patient Access Specialist
2 months ago
Shift:
Second Shift
Position Overview: Senior Patient Access Specialist
Nebraska Medicine is seeking a dedicated professional to take on the role of Senior Patient Access Specialist.
Shift Details:
- 32 hours per week
- Monday/Wednesday/Friday 2:30 PM - 8:30 PM, & Tuesday/Thursday 1:30 PM - 8:30 PM
- ***Mandatory Training for the initial weeks. Monday to Friday 7:00 AM - 3:30 PM***
Our core values reflect our identity and purpose, including Innovation, Teamwork, Excellence, Accountability, Courage, and Healing.
- Comprehensive Benefits including retirement contributions, paid time off, and tuition assistance
- Leading the way in transforming lives to foster a healthy future for all through premier educational initiatives, innovative research, and exceptional patient care
- Recognized by Forbes Magazine as one of America's Top Employers
Ensure that patients and clients are welcomed in a professional, timely, and efficient manner. Accurately create accounts to optimize financial flow for the organization while exceeding client expectations and adhering to all relevant regulations throughout the processes of scheduling confirmation, pre-registration, registration, insurance verification, payment processing, and patient navigation. Coverage for this role is essential 24/7 across various departments, including emergency services. In-person and bedside patient interaction is required.
Required Qualifications: Senior Patient Access Specialist
• Minimum of two years of experience in customer service is required.
• High school diploma or equivalent is required.
• Ability to work independently and proactively is required.
• Strong multi-tasking and problem-solving skills are required.
• Excellent written and verbal communication skills are required.
• Strong organizational skills with attention to detail are required.
• Ability to build and maintain collaborative relationships within the organization is required.
• Typing speed of 35 words per minute with 95% accuracy is required.
• Basic Life Support (BLS) certification within six months of hire is required, from an American Heart Association (AHA) endorsed program.
Preferred Qualifications: Senior Patient Access Specialist
• Experience in healthcare, collections, registration, or revenue cycle is preferred.
• Associate's degree in business, healthcare, or a related field is preferred.
• Familiarity with healthcare revenue cycle processes, including insurance or registration, is preferred.
• Proficiency in Microsoft Office applications, particularly Word and Excel, is preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans' status.
