Senior Contextual Commerce Strategist

2 weeks ago

Austin, Texas, United States Bazaarvoice Full time
About the Role

Bazaarvoice is seeking a highly skilled Senior Contextual Commerce Strategist to join our team. As a key member of our Contextual Commerce team, you will be responsible for creating and growing trusting, lasting professional relationships with key stakeholders at our Enterprise clients.

Key Responsibilities
  • Strengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)
  • Ensure renewal and growth of each account in your portfolio
  • Serve as the dedicated point of contact for your accounts and respond to all requests quickly and professionally
  • Oversee an account coordinator or analyst who will help manage all day-to-day account deliverables, and ensure we consistently meet or exceed clients expectations
  • Stay up to date on our product roadmap so you're able to identify opportunities where we can help your accounts even more in the future to achieve their business objectives
  • Stay up to date on each of your accounts' businesses and objectives so you're able to identify opportunities for Granify/ Bazaarvoice to help now and in the future
  • Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions
  • Attend and host relationship building and networking events
  • Leverage the strong, trusting relationships you've built and the fantastic results your clients see using Granify/ Bazaarvoice to generate referrals for new business
Requirements
  • 3+ years experience managing large recurring enterprise deals, ideally in a smaller, fast-paced company
  • Track record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients
  • Charismatic and exceptional communicator
  • Naturally consultative and love to teach complex concepts in a simple way
  • Love brainstorming, creative thinking and are an excellent problem solver
  • Project management comes easy to you and you have the ability to prioritize and maintain focus
  • Energetic, positive, and have a solutions-first approach
  • Unafraid of taking on new responsibilities
  • Self-directed, hard-working, and passionate about what you do
  • Take control and get things done mindset, and activity that reflects such
Compensation

The base salary for this position is in the range of $80,000 - $100,000 a year. Transparency & Integrity Builds Trust. At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary.

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