Customer Service Operations Manager

5 days ago


Sarasota, Florida, United States RPG Gulf Gate Corp Full time
Job SummaryAs a highly skilled and detail-oriented Customer Service Operations Manager, you will play a crucial role in ensuring the seamless execution of business operations at RPG Gulf Gate Corp. With a strong focus on delivering exceptional customer experiences, you will be responsible for composing and producing high-quality business correspondences, reports, and related materials. You will also oversee office operations, manage administrative tasks, and provide top-notch support to administrators and staff members.

About the RoleThis is an excellent opportunity for an organized and results-driven professional to take on new challenges and grow with our dynamic team. As a Business Correspondence Specialist, you will be responsible for reviewing and signing materials as authorized, editing documents produced by others, and ensuring confidentiality and controlling access to sensitive information. Your excellent communication skills will enable you to effectively respond to inquiries and requests for information, serving as an internal resource to administrators or staff on departmental and company procedures.

Key Responsibilities
  • Compose and produce business correspondences, reports, and related materials.
  • Oversee office operations, including scheduling Sales Department activities and arranging services with vendors.
  • Edit documents produced by others and ensure confidentiality and control access to sensitive information.
  • Respond to inquiries and requests for information requiring knowledge of departmental and company policies and procedures.
  • Serve as an internal resource to administrators or staff on departmental and company procedures.
  • Manage administrative duties associated with scheduling Sales Department activities.

RequirementsWe are seeking an experienced and skilled professional who can bring their expertise to this critical role. To be successful, you should have:

  • A degree in Business Administration, Communications, or a related field.
  • At least 2 years of experience in a similar role.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and time management skills.

What We OfferRPG Gulf Gate Corp offers a competitive salary of $70,000 - $90,000 per annum, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

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