Customer Service Team Lead

3 weeks ago


Sarasota, Florida, United States RPG Gulf Gate Corp Full time
Job Summary:

We are seeking a skilled Customer Service Team Lead to join our team at RPG Gulf Gate Corp. In this role, you will be responsible for handling customer inquiries and complaints in a fast-paced environment.

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience.

Responsibilities:

  • Provide exceptional customer service and support via phone, email, or chat.
  • Work with the management team to stay updated on product knowledge and company policies.
  • Oversee office operations and ensure a positive, family-oriented atmosphere.
  • Troubleshoot and resolve product issues and concerns.
  • Develop and maintain a knowledge base of evolving products and services.
  • Document and update customer records based on interactions.

Requirements:

  • Previous experience in customer service, sales, or related fields.
  • Excellent written and verbal communication skills.
  • Ability to build rapport with clients and prioritize tasks.
  • Positive and professional demeanor.
  • Computer skills and social media knowledge.


  • Sarasota, Florida, United States RPG Gulf Gate Corp Full time

    Job SummaryThe Senior Customer Experience Coordinator is responsible for providing exceptional customer service and support to our clients. This role requires a high level of communication skills, both written and verbal, as well as the ability to work independently and as part of a team.Responsibilities:Composes and produces business correspondences,...


  • Sarasota, Florida, United States Smartshield Homes Full time

    SmartShield Homes is seeking an experienced Service Delivery Team Lead to oversee the day-to-day operations of our service delivery team in Sarasota, Florida. This is an exciting opportunity to work with a rapidly growing company that has tripled its revenue in the last 18 months.About the RoleThis position comes with a competitive salary of $70,000 per...


  • Sarasota, Florida, United States National Service Bureau Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team. In this role, you will be responsible for communicating with clients via phone, negotiating and leading conversations to recover the highest balances for our clients.The ideal candidate will have excellent communication skills, strong empathy, and a high...


  • Sarasota, Florida, United States Goodwill Industries Manasota Inc Full time

    Join Our Team as an Assistant Retail Store ManagerAs an Assistant Retail Store Manager at Goodwill Industries Manasota Inc, you will play a key role in leading our retail team and contributing to the success of our organization. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job Title: HVAC Field Supervisor">Company Overview: Good Life Brands, LLC is a leading provider of heating, ventilation, and air conditioning (HVAC) services. We are seeking an experienced HVAC Field Supervisor to join our team.">Salary: $65,000 - $80,000 per year">Job Description:We are looking for a skilled HVAC Field Supervisor to oversee the...

  • Operations Team Lead

    3 weeks ago


    Sarasota, Florida, United States Bekins Commercial Installations, Inc. Full time

    Company Overview: Bekins Commercial Installations, Inc. offers a wide range of value-added services for the Hospitality and Gaming industries. Our goal is to provide exceptional service and support to our customers throughout their projects.Job Title: Operations Team LeadWe are seeking an experienced Operations Team Lead to join our team. As an Operations...


  • Sarasota, Florida, United States JSN Auto Repair Full time

    Job DescriptionWe are looking for a highly skilled Service Manager to lead our team in providing exceptional customer service.The Service Manager will work closely with the Lead Service Manager to achieve first-class customer satisfaction by welcoming each customer, discovering their needs, and promptly getting their vehicle to the bays. They will also relay...

  • Service Delivery Lead

    3 weeks ago


    Sarasota, Florida, United States MOWERS INC Full time

    Service Delivery LeadEstimated Salary: $70,000 - $90,000 per annum.We are looking for an experienced leader to drive the success of our service delivery team. Key responsibilities include:Overseeing the scheduling and coordination of repairs.Developing and maintaining a knowledge base of our evolving products and services.Leading a team of mechanics to...


  • Sarasota, Florida, United States Bayonet Plumbing Full time

    About the Role:We are seeking an experienced Plumbing Branch Manager to lead our Bayonet Plumbing, Heating and Air Conditioning team. This is a critical position responsible for overseeing all aspects of our branch, ensuring efficient operations, hiring qualified personnel, and driving growth.Key Responsibilities:Manage daily branch operations, including...


  • Sarasota, Florida, United States MOWERS INC Full time

    Job DescriptionWe are seeking a skilled professional to join our team as a Service Manager at Mowers Inc. As a Service Manager, you will be responsible for delivering exceptional customer service and support.About Mowers IncMowers Inc is a family-owned and operated business celebrating its 11th year in the Sarasota area. We pride ourselves on providing...

  • HVAC Team Lead Role

    3 weeks ago


    Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job Overview: HVAC Team Lead RoleAbout the Company: Good Life Brands, LLC is a leading provider of HVAC services. We are seeking an experienced HVAC team lead to join our team.Salary: $60,000 - $80,000 per year based on experience.About the Job:This role involves supporting the field operations manager, ensuring exceptional service delivery, and mentoring...


  • Sarasota, Florida, United States Daikin Full time

    About Daikin Comfort Technologies Distribution, Inc.We are a leading provider of HVAC solutions, committed to delivering exceptional customer experiences through our dedicated team of professionals.Job Summary:This role requires a skilled Customer Service Expert to sell our products and services to prospective and established customers via various channels,...


  • Sarasota, Florida, United States Bayonet Plumbing Full time

    Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is committed to excellence in providing exceptional service to our customers. We are seeking a highly motivated and experienced professional to join our team as an HVAC Service Area Manager. In this critical role, you will lead a team of service technicians, oversee daily operations, and...


  • Sarasota, Florida, United States Daiquiri Deck Full time

    Job SummaryDaiquiri Deck is hiring Seasonal Service Assistants to support our front-of-house and back-of-house operations. As a key member of our team, you will be responsible for providing exceptional customer service, supporting our beverage and food teams, and maintaining a clean and safe work environment.ResponsibilitiesDeliver outstanding customer...


  • Sarasota, Florida, United States ONIVERSE Full time

    Fashion Retail ExpertiseAt ONIVERSE, we are looking for a Sales Lead with a deep understanding of the fashion retail industry and a passion for delivering exceptional customer service. As a key member of our sales team, you will be responsible for driving sales, building strong relationships with guests and colleagues, and maintaining high visual and...


  • Sarasota, Florida, United States RPG Gulf Gate Corp Full time

    About UsRPG Gulf Gate Corp is a leading provider of aluminum products, committed to delivering exceptional customer experiences through our innovative approach, quality products, and dedication to customer satisfaction. Our mission is to build long-term relationships with our customers, based on trust, respect, and a commitment to excellence in everything we...


  • Sarasota, Florida, United States MOWERS INC Full time

    Job DescriptionWe are seeking an experienced Product Support and Service Lead to join our team at Mowers Inc. The ideal candidate will have a strong background in the outdoor power industry or small engine repairs, with excellent communication and problem-solving skills.Key responsibilities include handling customer inquiries, scheduling repairs, providing...


  • Sarasota, Florida, United States Jo-Ann Stores Full time

    Company OverviewJo-Ann Stores is a leading retailer in the craft and sewing industry, offering a wide range of products and services to customers.


  • Sarasota, Florida, United States Smartshield Homes Full time

    SmartShield Homes is a leading provider of integrated solutions for homes, businesses, and light commercial applications. We are seeking an experienced Operations Administrator/Dispatcher to join our team in Sarasota, Florida.We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Our benefits package includes medical, dental,...


  • Sarasota, Florida, United States Veo - Corporate Careers Full time

    Job OverviewWe are seeking a highly skilled and motivated Team Lead Warehouse Maintenance to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities in our market, ensuring seamless warehouse organization and optimal asset utilization.The ideal candidate will have 1 year of leadership or...