Customer Service Representative
1 day ago
Good Life Brands, LLC is seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide top-notch customer service.
About the RoleThis is a part-time night shift position, working Monday through Friday, 2pm - 10pm. As a Customer Service Representative, you will be responsible for responding to incoming inquiries from current customers and potential customers, communicating effectively with customers, vendors, technicians, sales staff, and department personnel via telephone, email, and written correspondence.
Responsibilities- Create a positive customer experience by addressing all concerns, questions, or problems expediently.
- Maintain complete, accurate, and updated information in the customer database.
- Perform administrative duties to assist with the overall efficiency of the operation.
- Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
- Effectively manage conflict resolution with customers through clear communication.
- High School diploma or GED required.
- Strong ability to communicate clearly in a positive, nurturing manner.
- Basic computer skills required.
- Team player working in a team environment.
- Excellent customer service skills with the desire to exceed customer expectations.
The estimated salary for this position is $45,000 per year, based on industry standards and location. Good Life Brands, LLC offers a comprehensive benefits package, including employee discounts, opportunity for advancement, training & development, and wellness resources.
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