Customer Service Team Lead

21 hours ago


Arlington, Virginia, United States Chick-fil-A Crystal City Full time
Career Opportunity

We are seeking a motivated and results-driven Customer Service Team Lead to join our Chick-fil-A Crystal City team. As a key contributor, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and fostering a positive work environment.

Key Responsibilities
  • Lead front-of-house staff to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and report on sales performance and customer feedback
  • Collaborate with colleagues to achieve daily sales targets

Requirements:

  • 1+ years of customer-facing experience in the food service industry
  • Proven track record of delivering excellent customer service and driving sales growth
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Benefits:

  • Paid training and development opportunities
  • Affordable medical, dental, and vision insurance
  • 401(k) plan with company match

Estimated Salary: $35,000 - $45,000 per year, based on experience and performance.



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