Customer Service Representative

2 weeks ago


Arlington, Virginia, United States Massage Envy Full time
Delivering Exceptional Customer Experience

We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. In this role, you will be responsible for providing outstanding service to our clients, promoting the value of Total Body Care, and supporting clinic flow.

The ideal candidate will have excellent people skills, be able to multitask, and have a general knowledge of massage and skin care services. As a member of our team, you will receive in-depth product and service training, as well as opportunities to advance your career.

Key Responsibilities:

  • Provide exceptional customer service and ensure client satisfaction
  • Promote Total Body Care services and products
  • Schedule appointments, answer phone calls, and respond to emails
  • Maintain a clean and organized work environment

Perks and Benefits:

  • Competitive hourly rate: $10.33 - $14.50
  • Medical insurance available to full-time employees
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Free monthly massage or skincare service


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