Manufacturing Operations Manager
3 days ago
We are seeking a highly skilled Manufacturing Warehouse Manager to oversee the day-to-day operations at our Jasper and Santa Claus locations. The successful candidate will be responsible for managing and coordinating all manufacturing warehouse operations, ensuring compliance with company standards and customer satisfaction.
Key Responsibilities- Warehouse Operations Management: Develop and implement effective warehouse schedules, communicate with the planning process to streamline and smooth out loading activity.
- Site Management: Oversee the day-to-day operations at each site, ensuring compliance with company standards and customer satisfaction.
- Customer Focus: Maintain customer focus at all times and work to resolve customer issues.
- Leadership and Supervision: Exercise direct supervision of front-line leaders with respect to shipment volume, cost, and quality metrics, and execution of shipping schedules to meet customer complete and on-time (COT) goals.
- Performance Metrics: Understand, support, and execute the achievement of performance measures based on KPI objectives.
- Forecasting and Planning: Forecast labor requirements, recommend and implement equipment or layout changes.
- Operational Excellence: Conduct supervisory responsibilities, including staffing, member performance management, training and development, and member disciplinary actions.
- Problem-Solving: Investigate and address operational issues promptly to minimize disruptions.
- Collaboration: Collaborate with site teams to develop proactive solutions and preventive measures.
- Process Improvement: Implement best practices to optimize operational workflows.
- Communication: Work closely with site managers to address any operational challenges.
- Analysis and Reporting: Analyze data to identify trends, challenges, and opportunities for improvement, and present findings to senior management.
- Employer of Choice: Actively work to create an environment that is an employer of choice.
- Balance and Prioritization: Balance customer and company needs.
- Environmental Stewardship: Support our Environmental Management System (EMS).
- Safety and Responsibility: Proven history or ability to demonstrate safe and responsible behavior, and a positive performance record (including attendance).
- Education: Bachelor's degree in Business, Operations Management, or a related field is preferred.
- Experience: Proven experience in operations management or a similar role, with three to five years of supervisory/performance management in manufacturing/warehouse operations.
- Skills: Believe and exhibit ongoing learning as part of career growth and skill development, PC literate, and fluent in Microsoft Office programs (Word, Excel, PowerPoint).
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