Director of Revenue Cycle Operations

24 hours ago

Des Moines, Iowa, United States LCS Full time
Job Title: Director, Revenue Cycle Management

At LCS, we are seeking a highly experienced and strategic Director, Revenue Cycle Management to lead our revenue cycle function and drive innovation, operational, and technological enhancements. This is a key leadership role that requires a strong understanding of revenue cycle management, point-of-care experience, and a proven track record of success in a large or multi-facility organization.

Key Responsibilities:
  • Provide strategic direction for the revenue cycle function, driving innovation, operational, and technological enhancements
  • Develop and implement a comprehensive strategy to respond to current and future challenges presented by legislation and compliance
  • Consult with the Health Services Division, communities, and vendors to develop efficient, patient-focused solutions
  • Maintain functional accountability for the insurance claim function, including monitoring the status of claims, denials management, and tracking ADR requests
  • Ensure compliance with all federal, state, and local regulations governing rendered patient services and reimbursement
  • Collaborate with corporate team to establish and drive departmental and organizational key performance indicators (KPIs) and dashboards around revenue cycle operations
  • Develop and implement operational policies and procedures governing revenue cycle management and billing compliance for the organization
  • Investigate and analyze issues, root causes, patterns, or trends and identify and implement process improvement actions in support of revenue cycle objectives
  • Optimize revenue cycle management systems to improve efficiency and accuracy of both billing and collections efforts
  • Provide routine updates to leadership of key trends, KPIs, changes to third-party payment policies and regulations, and organizational risks and opportunities
  • Responsible for the effective management and leadership of a team, including hiring, training, coaching, evaluating, and managing performance, allocating compensation, and managing terminations
Requirements:
  • Minimum of 10 years direct experience in revenue cycle management
  • Bachelor's degree preferred
  • A minimum of five years of progressive leadership and managerial experience at a large or multi-facility organization (preferably in skilled nursing)
  • Extensive knowledge of operational revenue cycle management with point-of-care experience preferred
  • Ability to demonstrate strong strategic thinking, collaboration, leadership, problem-solving, and communication skills with all levels of the organization
  • Strong reimbursement knowledge and understanding of SNF regulations, best practices, and quality improvement processes
  • Knowledge of state and federal regulations
  • Strong organizational and communication skills
  • Excellent attention to detail
  • Ability to multi-task and remain calm under pressure with excellent customer service skills
  • Excellent organizational and project management skills
Why LCS?

LCS is a leading provider of senior living services, with a commitment to excellence and a passion for making a positive difference in the lives of our residents. We offer a competitive salary, great benefits, and vacation time, as well as opportunities for advancement and professional growth. We are an equal opportunity employer and welcome applications from diverse candidates.

We are a Top Workplace USA and have earned numerous awards for our commitment to diversity, equity, and inclusion. We are proud of our inclusive and collaborative culture and offer a range of benefits, including medical, dental, life insurance, disability, 401(k) with company match, and paid parental leave.

We are committed to creating a positive and supportive work environment and offer ongoing career development opportunities, including onsite education, education assistance, and continuing education credits. We are a national team for the Alzheimer's Association and consistently a top contributor to United Way. We also support our employees' individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

We are growing and offer outstanding advancement opportunities across all of our business lines. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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