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Commercial Insurance Client Relations Manager
2 months ago
We are seeking a knowledgeable and skilled Commercial Insurance Client Relations Manager. This position will serve as the main liaison for clients, offering expert guidance on insurance coverage, managing policy renewals, and assisting clients throughout the claims process.
Your responsibilities will also encompass recognizing opportunities for cross-selling and enhancing client retention strategies. Exceptional relationship management, organizational skills, and a comprehensive understanding of commercial insurance are crucial for success in this role.
Key Responsibilities:- Act as the primary point of contact for clients, providing professional advice on insurance matters.
- Manage policy renewals and ensure client satisfaction.
- Guide clients through the claims process with expertise.
- Identify and pursue cross-selling opportunities to maximize client value.
- Support efforts to retain clients through effective communication and service.
- Possession of a valid Property & Casualty insurance license.
- A minimum of 2 years of experience in commercial insurance account management.
- In-depth knowledge of commercial insurance products and policies.
- Proficiency in using agency management systems.
- Strong attention to detail and organizational skills.
- Willingness to pursue CIC or CISR designation.
Compensation and Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including dental and vision coverage.
- Retirement plan with company matching contributions.