Scheduling Coordinator

6 days ago


Bend, Oregon, United States Brightways Counseling Group Full time
About the Role

We are seeking a highly organized and detail-oriented Scheduling Specialist to join our team at Brightways Counseling Group. As a key member of our operations team, you will play a vital role in ensuring the smooth flow of patient appointments and maintaining accurate records.

Key Responsibilities
  • Collect and validate patient information to facilitate compliant claims and account payments.
  • Process referrals, gather intake documents, and schedule appointments for our esteemed providers.
  • Confirm active insurance coverage and maintain accurate records.
  • Act as a liaison between clients and clinicians, providing support and resolving scheduling issues.
  • Provide exceptional customer service and maintain a positive attitude in a fast-paced environment.
Requirements
  • High school diploma or equivalent.
  • Three (3) years' experience in scheduling, preferably in a multi-provider practice/hospital/mental health office.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a team environment and maintain confidentiality.
What We Offer
  • Competitive hourly rate starting at $22.00 per hour, with an increase upon satisfactory review.
  • Four (4) weeks of Paid Time Off (PTO) per year, pro-rated amount based on hire date.
  • Employer contributions towards Medical, dental, prescription, and vision insurance with acupuncture, chiropractic, and orthodontia coverage.
  • Flexible Spending Account (FSA) for medical and dependent care expenses.
  • Supplemental insurance options, including life insurance, short-term disability, accident, and hospital insurance.
  • Retirement plan with employer contributions.
About Us

Brightways Counseling Group is a dynamic and compassionate organization dedicated to providing high-quality mental health services to our community. We are committed to breaking down barriers and getting help to those who need it most.



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