Bilingual Intake Coordinator
3 weeks ago
At DiPasquale Moore, we are seeking a highly skilled and motivated Bilingual Intake Coordinator to join our team. As a key member of our Intake team, you will play a vital role in providing exceptional customer service to our clients and ensuring a seamless onboarding experience.
Key Responsibilities:
- Manage the full Intake process from initial contact to case eligibility determination
- Provide education to potential clients on our firm's capabilities and services
- Collaborate with attorneys and other teams to determine case eligibility
- Follow up with potential clients to answer questions and address concerns
- Coordinate with investigators and attorneys for in-home client visits and initial consultations
Requirements:
- High School Diploma or GED
- Bilingual English/Spanish
- Previous sales or customer service experience preferred
What We Offer:
- Competitive base salary and monthly bonus potential
- Benefits package including health, vision, and dental insurance
- 3 weeks of PTO and paid holidays
- 401(k) matching retirement plan
- Free on-site parking garage
Equal Employment Opportunity Employer:
DiPasquale Moore is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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