Field Operations Coordinator

2 weeks ago


Alameda, California, United States Saildrone Full time
Job Overview

Company Background

At Saildrone, we are committed to the sustainable exploration, mapping, and monitoring of the oceans, aiming to enhance our understanding and preservation of marine environments. Our innovative fleet of uncrewed surface vehicles (USVs) operates using renewable energy sources, providing real-time data from oceans worldwide, ensuring minimal environmental impact.

We collaborate with various stakeholders, including governmental bodies, research institutions, and private enterprises, to gather critical oceanic data. Our initiatives have garnered recognition, including placements on prestigious lists for innovation and influence.

Position Summary

The role of Service Coordinator is pivotal in ensuring the operational success of our autonomous vehicles in challenging environments. You will be responsible for developing comprehensive plans for field operations, ensuring that our teams are equipped with the necessary resources and information to perform effectively.

Key Responsibilities

  • Design and implement detailed service plans, including repair orders and parts requirements.
  • Facilitate communication between production and operations teams to clarify assembly and service expectations.
  • Ensure the accuracy of our enterprise resource planning (ERP) and fleet management systems.
  • Assist with personnel scheduling and administrative tasks.

Ideal Candidate Profile

The successful candidate will possess:

  • Exceptional attention to detail, ensuring high standards in documentation and organization.
  • The ability to remain composed and collaborative in dynamic situations.
  • A strong desire to support the success of colleagues and contribute to team objectives.
  • A proactive approach to learning about complex technical systems.

Qualifications

  • A minimum of 5 years of experience in planning and scheduling technical operations in complex environments.
  • Experience in documenting work scopes and managing records in digital systems.
  • A solid understanding of the components and configurations of intricate systems.
  • A bachelor's degree or equivalent relevant experience.
  • Availability to work onsite and flexibility for extended hours as needed.

Preferred Skills

  • Experience in high-volume service coordination in detail-oriented industries.
  • Familiarity with fast-paced environments and the ability to adapt to evolving processes.
  • Proficiency in systems administration for ERP and fleet management software.

Physical Requirements

  • Ability to perform data entry and stand for extended periods, with the capacity to lift up to 25 lbs.

Work Environment

This position is based in a collaborative office environment that fosters innovation and teamwork.

Compensation and Benefits

  • Comprehensive medical, dental, and vision plans.
  • Competitive salary with additional benefits.


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