Customer Support Professional

6 days ago


Herndon, Virginia, United States Twinn Intelligence Group Full time

Twinn Intelligence Group seeks a highly skilled Customer Support Professional to join their team in the Herndon, VA area. Estimated salary: $80,000 - $110,000 per year.

Job Description:

The successful candidate will provide exceptional support to clients, ensuring seamless operations and addressing any technical issues that may arise. Key responsibilities include resolving complex problems, maintaining accurate records, and collaborating with cross-functional teams.

Required Skills and Qualifications:

  • Strong experience with MS Office suite, Adobe products (Captivate, Connect), and Skype
  • Proven ability to work in a standard operational Windows environment, including desktop hardware, software, peripherals, and web technologies
  • Demonstrated expertise in requirements management, account management, and oral/written communication skills
  • Familiarity with procurement mechanisms and processes for hardware and software procurement orders
  • Ability to assess and validate requirements for stand-alone tablets, ensuring system security plans are up-to-date

Benefits:

Competitive salary range ($80,000-$110,000/year), comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment.



  • Herndon, Virginia, United States Amazon Full time

    About Our TeamWe are a team of experienced professionals dedicated to providing exceptional technical support to our customers. As a Cloud Support Professional, you will be an integral part of our team, working closely with us to resolve customer issues and develop solutions to improve our services.The ideal candidate will have 1+ years of experience in...


  • Herndon, Virginia, United States Twinn Intelligence Group Full time

    OverviewTwin Intelligence Group is a leading provider of innovative solutions. We are seeking a skilled Customer Support Specialist to join our team in Herndon, Virginia.


  • Herndon, Virginia, United States Ready 2 Serve Home Healthcare Full time

    About the Role:We are seeking a compassionate and dedicated Personal Support Professional to join our team at Ready 2 Serve Home Healthcare.Job Summary:The Personal Support Professional will provide personalized care and support to our clients, ensuring their comfort, dignity, and well-being in the comfort of their own homes.Responsibilities:Assist with...


  • Herndon, Virginia, United States Altus Consulting Corp Full time

    Job SummaryThe Network Support Professional will provide technical support and maintenance services to our IT infrastructure. This includes performing routine maintenance tasks, such as system updates, backups, and security patching, as well as monitoring system performance and troubleshooting technical issues.We are seeking someone with strong communication...


  • Herndon, Virginia, United States Ability Builders ABA Co Full time

    Join our dynamic team at Ability Builders ABA Co. as a Therapy Support Professional! As a valued member of our team, you will play a critical role in providing high-quality care to our clients with autism spectrum disorder.About the PositionThis is an exciting opportunity to gain hands-on experience working with our certified therapists and contributing to...


  • Herndon, Virginia, United States EDJ Associates, Full time

    Job Title: Senior Administrative AssistantEDJ Associates is seeking a highly skilled and organized Senior Administrative Assistant to provide daily administrative and clerical support to senior officials within the National Institutes of Health (NIH) in Bethesda, MD.About EDJ AssociatesWe are a woman-owned management consulting and technical services firm...


  • Herndon, Virginia, United States Deltek Full time

    Customer Service Excellence at DeltekWe're seeking a highly skilled Assoc Support Services Analyst - Customer Service Expert to join our award-winning Support Services team. As a key member of our global team, you'll provide exceptional support to our customers worldwide via phone, chat, and email.About the Role:Respond promptly and professionally to...

  • IT Support Manager

    2 days ago


    Herndon, Virginia, United States Akima Full time

    Job Title: IT Support ManagerSalary Estimate: $90,000 - $125,000 per yearAbout the Opportunity:We are seeking an experienced IT Support Manager to lead our team of IT professionals and provide exceptional support services to our clients. As an IT Support Manager, you will oversee the day-to-day operations of the help desk, identify and resolve complex...


  • Herndon, Virginia, United States Serco North America Full time

    Job Summary:We are seeking a skilled Bilingual Support Specialist to join our customer support team at Serco North America. As a key member of our team, you will be responsible for providing top-notch support to our clients through inbound calls, emails, and other communication channels.About the Role:In this role, you will work closely with our Operations...


  • Herndon, Virginia, United States General Dynamics Information Technology Full time

    Discover a career that is both challenging and rewarding at General Dynamics Information Technology (GDIT). We are seeking an Administrative Assistant II to join our team in Herndon, VA.About the JobThis is a full-time position that requires a Top Secret/SCI with Polygraph security clearance. As an Admin Assistant II, you will provide key support to our...


  • Herndon, Virginia, United States Abbtech Professional Resources Full time

    Job DescriptionWe are seeking a skilled Senior Electrical Designer to join our team at Abbtech Professional Resources. This is an exciting opportunity to work on a high-profile project, the first AP1000 nuclear power reactors in Poland.Company OverviewOur client is a leading international infrastructure company that has helped customers complete over 25,000...


  • Herndon, Virginia, United States Watsco Full time

    Job Overview:">We are seeking a highly skilled HVAC Sales Professional to join our team at Carrier Enterprise. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to HVAC/R professionals and contractors who visit our location.About the Role:">In this role, you will be the face of our branch,...


  • Herndon, Virginia, United States Serco North America Full time

    Job SummarySerco North America is seeking a skilled Bilingual Call Center Representative to provide exceptional customer service support for the Pensions Benefits Guarantee Corporation (PBGC). This temporary, part-time on-call position is available through April and offers the opportunity to work in a dynamic team environment.About the RoleProvide rapid,...


  • Herndon, Virginia, United States Allied Universal® Full time

    About the RoleWe are looking for a skilled Security Professional to join our team in Herndon, VA. In this role, you will be responsible for ensuring the safety and security of our clients' properties.Estimated Salary: $17.60 per hour (Paid Weekly)Location: Herndon, VAKey ResponsibilitiesCarry out safety and security procedures to provide exceptional customer...


  • Herndon, Virginia, United States Nothing Bundt Cakes Full time

    We're looking for a Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you'll play a vital role in creating a warm and welcoming environment for our guests. Your main responsibility will be to provide exceptional customer service, ensuring that every guest has an outstanding experience from start to...


  • Herndon, Virginia, United States Acclaim Technical Services Full time

    Job OverviewAcclaim Technical Services, a leading provider of language, operations, and technology services, seeks an experienced Call Center Operator to join our Alder Division in Northern VA. This is a great opportunity to work with a diverse range of clients and develop your customer service skills.About the JobWe are looking for a professional who can...


  • Herndon, Virginia, United States Deltek Full time

    Key ResponsibilitiesDeveloping and maintaining exceptional existing client relationships into key verticals that include Professional Services, IT Consulting, Management Consulting and Engineering.Supporting current enterprise customers in consuming our solutions and expanding their footprint to include new modules and capabilities.RequirementsTo be...


  • Herndon, Virginia, United States Maxar Technologies Full time

    We are seeking a highly skilled DevSecOps Professional to join our team at Maxar Technologies. As a DevSecOps Professional, you will play a key role in ensuring the security and reliability of our systems and applications.The ideal candidate will have demonstrated senior-level experience with LINUX and database system administration, as well as Python...


  • Herndon, Virginia, United States ISI Enterprises Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our IT support team. This position is ideal for individuals passionate about technology and eager to develop their technical, networking, and compliance knowledge.Key Responsibilities:Microsoft Office 365 Support: Provide basic user support for email,...


  • Herndon, Virginia, United States Amazon Full time

    Job OverviewAmazon is seeking a highly skilled Enterprise Account Engineer specializing in media delivery to join our team. This role requires expertise in working with customers to understand their technical and operational needs, providing expert guidance to ensure the success of their critical live events and media workloads.About the TeamThis is a...