Customer Service Representative

5 days ago


Herndon, Virginia, United States Acclaim Technical Services Full time
Job Overview

Acclaim Technical Services, a leading provider of language, operations, and technology services, seeks an experienced Call Center Operator to join our Alder Division in Northern VA. This is a great opportunity to work with a diverse range of clients and develop your customer service skills.

About the Job

We are looking for a professional who can provide exceptional telephone support in a fast-paced environment. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong attention to detail.

Responsibilities
  • Provide courteous and resourceful support to all incoming calls
  • Manage multiple tasks simultaneously and effectively
  • Brief POCs on outcomes and actions resulting from calls
Requirements
  • Excellent interpersonal skills and ability to develop relationships with customers, coworkers, and colleagues
  • Ability to adapt to changing work requirements and exercise discretion
  • Prior call center experience managing a high volume of incoming calls is desired
Benefits

As a valued member of our team, you will enjoy competitive compensation, including a salary of $45,000 - $55,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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