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Dental Office Coordinator

2 months ago

Princeton, New Jersey, United States Dental Care at Arcadia Farms Full time
About the Role

We are seeking a highly skilled Business Assistant to join our team at Dental Care at Arcadia Farms in Princeton, TX. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care, and contributing to the success of our state-of-the-art dental office.

Key Responsibilities
  • Provide exceptional patient service, greeting and welcoming patients with a positive first impression.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix software for patient scheduling and records, ensuring accurate and up-to-date information.
  • Schedule and confirm appointments for multiple providers, ensuring efficient use of time and resources.
  • Process patient insurance claims, verify benefits, and explain coverage to patients.
  • Post insurance and patient payments, and process accounts receivables in a timely manner.
  • Review treatment plan fees and payment options with patients, ensuring clear understanding and satisfaction.
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care.
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities for growth and development.
  • Access to on-demand Daily Pay, ensuring financial stability and flexibility.
Requirements
  • Experience working in a fast-paced, customer-centric environment.
  • Excellent communication and organizational skills, with ability to maintain confidentiality and handle sensitive information.
  • Ability to perform essential duties with or without reasonable accommodation, with regular HIPAA training and data safeguards in place.