Insurance Agency Customer Support Specialist

3 weeks ago


Dallas, Texas, United States Yasmine Luevano - State Farm Agent Full time
Enhance Your Career in Customer Service
As a Client Experience Advocate at Yasmine Luevano - State Farm Agent, you will have the opportunity to excel in a dynamic customer service role. With a focus on delivering exceptional client experiences, you will play a crucial part in reinforcing the growth of our successful insurance agency.

We are seeking a highly skilled and empathetic team member who is passionate about helping people. Your attention to detail, strong communication skills, and ability to multitask make you an ideal fit for this role. You will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

The key responsibilities of this position include:
  • Answering customer inquiries and providing policy information.
  • Assisting clients with policy changes and updates.
  • Processing insurance claims and following up with clients.
  • Maintaining accurate records of customer interactions.
In addition to your technical skills, we are looking for someone who possesses excellent interpersonal skills and a strong work ethic. If you are a motivated and driven individual who is eager to take on new challenges, we encourage you to apply for this exciting opportunity.

The estimated salary for this position is around $40,000-$60,000 per year, depending on experience. We offer a competitive compensation package, including bonus opportunities based on performance, company parties, and a range of benefits such as dental insurance, flexible schedule, free food & snacks, paid time off, parental leave, training & development, and vision insurance. Our goal is to create a positive and supportive work environment that fosters growth and success for all our team members.

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